You will liaise with our consultants and clients to devise marketing strategies that will deliver results and grow their business.
This is a strategic role and you will be instrumental in handling an existing client pool on our team and ensure our clients are getting the most out of their partnership with our agency. You will be a key point of contact responsible for retaining and growing the business, by becoming a true partner to some of the world’s most exciting brands.
Job duties will include:
Day-to-day communication with clients, time management, leadership, problem solving
Keeping our prospective and existing clients informed of our services, detailing new opportunities that will help them grow
Establishing relationships with prospects and current clients by demonstrating in-depth institutional knowledge, understanding their specific business needs
Customising account plans for clients, outlining service delivery and growth strategies
Using existing client relationships to contact new business leads within the client’s organisation to maximise on cross-sell opportunities
Pursuing, negotiating, and closing cross-sell opportunities through a consultative sales approach
Working side-by-side, supporting our business development team to deliver new business pitches
You will join a small team, and be expected to hit the ground running. You should be already savvy when it comes to working with digital marketing and the workings of a good account manager.