Frequently asked questions

Advertising on Amazon DSP provides unrivalled access to Amazon’s massive and highly engaged consumer base, as well as accurate targeting, programmatic ad buying, and rich ad formats. It’s an excellent solution for businesses and sellers trying to maximise their visibility and boost conversions, thanks to the ability to reach customers across devices, thorough data, and remarketing opportunities.

While it’s particularly effective for driving sales and conversions, the platform offers various ad formats, targeting options, and audience segments that can be leveraged for branding, awareness, and other marketing goals beyond e-commerce.

Amazon DSP allows three main ad formats: standard web display, video and mobile app banners.

The display and video ads are shown on Amazon and other sites around the web. The mobile app banners are only shown on third-party apps that are part of the network.

Ad creative on Amazon DSP can be uploaded in the most popular standard display ad sizes available on most ad networks. We find the rectangular formats are most important, though if budget allows, we recommend also producing banner and skyscraper type images.

All static desktop ads except the billboard format must be under 40 kb (50 KB in FR, IT, ES, and JP). HTML display ads and the static billboard format can go up to 200 kb. JPG or PNG-8 file formats are accepted.

*The Mobile detail & Search results page format is a custom ad size that runs on Amazon mobile web and mobile app shopping only, and is shown at 414 x 125 pixels, though it should be produced at 2x resolution for better quality display on high-res smartphones.

**The Mobile App Leaderboard format is shown on third-party apps only.

You can download Photoshop templates for all Amazon DSP static web ad formats here (.zip file).

Online video ads and Streaming TV ads on Amazon DSP are run on Amazon properties as well as third-party sites.

Streaming TV ads are currently only available in the US, UK and Germany. Site serving requires an MP4 video file in pillarbox or letterbox formatting, however, Streaming TV ads with both pillarbox and letterbox in the same ad will not be accepted. These ads are delivered in non-clickable environments, such as on wall-mounted televisions, so they should not include call-to-action elements such as buttons that encourage clicking.

Interactive Ad Elements (IAE) may be added to include capabilities that change the ad via on-screen engagement or enable engagement on a secondary device such as via a QR code.

The best-performing ad sizes on Amazon DSP, as with any other retail media or advertising platform, vary depending on the specific campaign objectives and creative assets. However, some common ad sizes that tend to perform well include:

• 336 x 280 large rectangle,
• 300 x 250 medium rectangle,
• 728 x 90 leaderboard,
• 300 x 600 half page
• 160 x 600 mobile skyscraper

We recommend testing more ad sizes and formats where budget permits, to ensure you identify the best-performing creative for your campaigns.